TERMS & CONDITIONS

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

• Use this website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to our systems.
• Upload malicious software or harmful content.
• Copy, reproduce, or distribute website content without permission.
• Interfere with the operation or security of the website.

We reserve the right to restrict or terminate access to users who breach these Terms.

Smith's Cleaning Rags supplies commercial cleaning rags, industrial wiping materials, packing blankets, and related products.

While we make every effort to ensure product descriptions, images, specifications, and pricing are accurate, occasional errors may occur.

We reserve the right to:

• Correct pricing or description errors.
• Update product information without notice.
• Modify or discontinue products at any time.
• Limit product quantities where necessary.

Product images are provided for illustrative purposes only and may vary slightly from the actual product.

All prices displayed on this website are in Australian Dollars (AUD) unless otherwise stated. Prices may change without prior notice. Shipping charges, taxes, and applicable fees will be displayed during checkout where applicable.

Submitting an order does not automatically guarantee acceptance. All orders are subject to:

• Product availability
• Payment approval
• Order verification
• Fraud prevention checks

Smith's Cleaning Rags reserves the right to refuse, cancel, or limit any order at its discretion. If an order cannot be fulfilled, any payment received will be refunded where applicable.

We accept approved payment methods displayed during checkout. Payment must be successfully completed before products are dispatched unless alternative trading terms have been approved for commercial customers. Secure third-party payment providers process all online payments.

Delivery times provided on our website are estimates only. Actual delivery timeframes may vary due to:

• Product availability
• Delivery location
• Courier schedules
• Public holidays
• Events outside our reasonable control

For complete delivery information, please refer to our Shipping Policy.

Businesses requiring larger quantities may request custom quotations for bulk purchases. Bulk pricing, freight arrangements, and delivery schedules will be confirmed separately before order acceptance. Additional commercial trading terms may apply to approved business customers.

Returns and refunds are managed in accordance with our Returns & Refunds Policy and the Australian Consumer Law. Customers should contact us before returning any products.

All content on this website, including but not limited to:

• Logos
• Product images
• Website design
• Graphics
• Icons
• Text
• Product descriptions
• Branding

is the property of Smith's Cleaning Rags or its licensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, modified, distributed, or used without prior written permission.

While we aim to keep our website available at all times, we do not guarantee uninterrupted access. We may suspend or modify the website for:

• Maintenance
• Security updates
• System improvements
• Technical issues
• Operational requirements

without prior notice.

To the maximum extent permitted by law, Smith's Cleaning Rags is not liable for any indirect, incidental, special, or consequential loss arising from:

• Use of this website
• Delays in delivery
• Website interruptions
• Product misuse
• Third-party services linked to our website

Nothing in these Terms excludes or limits any rights or remedies available under the Australian Consumer Law.

Our website may contain links to third-party websites for your convenience. Smith's Cleaning Rags is not responsible for the content, privacy practices, or availability of external websites. Accessing third-party websites is at your own risk.

Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and use your personal information.

We may update these Terms and Conditions from time to time to reflect changes in our business, legal requirements, or website functionality. The latest version will always be published on this page.

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from the use of this website or our products shall be subject to the jurisdiction of the appropriate Australian courts.

If you have any questions regarding these Terms and Conditions, please contact us.

Smith's Cleaning Rags

Address:
Bldg 50,
400 Moorebank Ave Moorebank
2170.

Phone:
+61 287 960 900

Email:
Sales@smithscleaningrags.com.au

Business Hours:
Monday - Friday - 7:30 AM - 5:00 PM
Saturday - 8:00 AM - 12:00 PM
Sunday - Closed